IRCTC Hospitality Monitors Recruitment 2026 – 43 Walk-In Posts!

Overview

Indian Railway Catering and Tourism Corporation (IRCTC), West Zone, is inviting fresh graduates for the position of Hospitality Monitors on a contractual basis. This is a great opportunity for hotel management and hospitality graduates to start their career with a premier government organization. Walk-in interviews are being held across four cities in different time periods.

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📋 Organization Details

Organization Name: Indian Railway Catering and Tourism Corporation Limited (IRCTC), West Zone
Division: West Zone (WZ)
Advertisement Number: 2026/IRCTC/WZ/HRD/Contractual/Hospitality Monitor
Published Date: 21 January 2026

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💼 Total Vacancies: 43 Posts

Hospitality Monitors required for deployment across IRCTC train services and hospitality operations in the West Zone.

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🔍 Post Type

Position: Hospitality Monitor
Nature: Contractual engagement (2 years, extendable by 1 year)
No Permanent Status: This role does not provide regular or permanent employment in IRCTC

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📱 Job Type

Employment Type: Contractual (Short-term)
Initial Tenure: 2 years
Extension: Up to 1 additional year based on performance and requirement
Work Location: On-board trains in West Zone and hospitality venues
Deputation: Liable to work at any location as per IRCTC requirement

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📋 Application Mode

Walk-in Interview Only – No online application required. Candidates must appear in person at the designated venues with prescribed documents on scheduled dates and times.

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🌐 Official Website

www.irctc.com

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📅 Important Dates

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📍 Walk-in Venue Details

Bhopal: Institute of Hotel Management (IHM), Near Academy of Administration, 1100 Quarters, Arera Colony, Bhopal – 462016, Madhya Pradesh

Mumbai: IRCTC West Zone Office, Conference Hall, 3rd Floor, Forbes Building, Charanjit Rai Marg, Fort, Mumbai – 400001, Maharashtra

Porvorim: Institute of Hotel Management (IHM) Goa, Alto Porvorim, Bardez, Penha de Franca, Goa – 403521

Ahmedabad: Institute of Hotel Management (IHM) Ahmedabad, Bhaijipura Chokdi, PDPU Road, Airport Gandhinagar Highway, Gandhinagar – 382426, Gujarat

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🎓 Educational Qualifications

Candidates must hold any one of the following full-time degrees from recognized institutes/universities:

✓ B.Sc. in Hospitality and Hotel Administration – From Central (CIHM) or State Institute of Hotel Management (SIHM/PIHM) affiliated to NCHM&CT/UGC/AICTE

✓ BBA/MBA (Culinary Arts) – From Indian Culinary Institutes under Ministry of Tourism

✓ B.Sc. Hotel Management and Catering Science – From Government recognized universities (UGC/AICTE/State Government affiliated)

✓ MBA (Tourism and Hotel Management) – From Government recognized universities (UGC/AICTE/State Government affiliated)

Important Notes:

• Only freshers with relevant qualifications are eligible (no experience required)
• All qualifications must be from recognized boards/universities
• Degree must be full-time, not part-time or correspondence

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💰 Salary & Monthly Allowances

Basic Salary: ₹30,000/- per month (CTC inclusive of statutory deductions)

Additional Allowances:

Total Estimated Monthly Income: ₹30,000/- + Daily Allowance + Other applicable allowances

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⏳ Age Limit

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💵 Application Fee

No Application Fee – The walk-in interview is free. No registration or application fee is required.

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🎯 Selection Process

Single Stage: Walk-in Interview

1. Document Submission: Candidates submit duly filled application form with original certificates and attested copies at the venue
2. Personal Interview: Credentials and personal interview performance evaluated by interview panel
3. Merit-Based Selection: Candidates shortlisted in order of merit based on interview performance
4. Reserve Panel: 100% reserve panel formed for future requirements
5. Medical Fitness Test: Selected candidates must clear medical fitness examination
6. Verification: Antecedents and background verification post-selection

Selection Criteria: Performance in personal interview is the only deciding factor

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📑 How to Apply (Walk-in Process)

Step-by-Step Process:

1. Download Application Form: Get the prescribed form from IRCTC notification or website
2. Fill the Form: Complete all fields accurately:
   • Personal details
   • Educational qualifications
   • Date of birth
   • Contact information
   • Relevant details
3. Arrange Documents: Gather and get attested (self-attested acceptable):
   • Bachelor’s degree certificate
   • Mark sheets of all years
   • Date of birth proof (mark sheet/certificate)
   • Caste certificate (if SC/ST/OBC/PwBD)
   • Ex-servicemen discharge certificate (if applicable)
   • Aadhar/ID proof
4. Appear at Walk-in Venue: On your chosen date and time:
   • Report between 10:30 AM – 5:30 PM
   • Come 15-20 minutes early for document verification
   • Bring all original documents and one set of attested copies
   • Carry 2 recent passport-size photographs (4×6 cm)
5. Document Verification: IRCTC staff verify all documents at the venue
6. Appear for Interview: When called for personal interview:
   • Answer questions about hospitality, hotel management, career goals
   • Discuss qualifications and relevant coursework
   • Demonstrate communication and interpersonal skills
7. Wait for Result: Selected candidates informed immediately or via official communication

Important Instructions:

• Candidates can appear at only one venue of their choice
• Arrive early; latecomers after 5:30 PM will not be entertained
• Bring originals for verification; interview cannot proceed without them
• Application form must be duly signed
• All information must be accurate; false/suppressed information leads to termination

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⚙️ Key Documents Required

Bring Original + One Set of Self-Attested Copies:

✓ Educational Qualification Documents

• Bachelor’s degree certificate (B.Sc./BBA/MBA)
• Mark sheets of all years
• College identity card (if available)

✓ Age Proof

• Mark sheet showing date of birth OR
• Birth certificate OR
• Aadhar card

✓ Category Certificates (if applicable)

• SC/ST/OBC-NCL/EWS certificate in prescribed format
• Issued by authorized government authority
• Must show category clearly

✓ Ex-Servicemen Proof (if applicable)

• Service discharge certificate
• Rank certificate
• Service details documentation

✓ Identification Documents

• Aadhar card/Passport/Driving License
• Any one valid ID proof

✓ Photographs

• 2 recent passport-size colored photographs (4×6 cm)
• Passport size original for interview

✓ Application Form

• Duly filled and signed in blue/black ink
• All sections completed
• Telephone and email clearly mentioned

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📘 Important Links

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✨ Important Points & Reservations

Reservation Policy (As per Government of India):

• SC (Scheduled Caste): 15%
• ST (Scheduled Tribe): 7.5%
• OBC-NCL (Other Backward Classes): 7%
• PwBD (Persons with Disability): 4%
• EWS (Economically Weaker Section): 10%
• Ex-Servicemen: 10%

Key Information:

📌 Contractual Employment: 2-year initial contract, no permanent status or government service benefits

📌 Security Deposit: Selected candidates must deposit ₹25,000/- as security deposit via Demand Draft payable to IRCTC Ltd., Mumbai

📌 No TA/DA: Travel allowance or daily allowance NOT provided for attending walk-in interviews

📌 Desirable Skills: Computer knowledge (MS Office), report writing ability, problem-solving skills

📌 Termination Clause: Contract can be terminated with 1 month notice or without notice if performance is unsatisfactory

📌 No Outsourcing: This is direct recruitment by IRCTC, not through third parties

📌 Medical Insurance: Monthly reimbursable medical insurance included

📌 Government Employees: If currently working in government/PSU, submit NOC at interview or relieving letter if selected

📌 Updates: Check IRCTC website for any amendments, corrigendum, or date/venue changes

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Final Tips for Applicants

✓ Reach venue 15-20 minutes early for document verification
✓ Bring all original documents – interview cannot proceed without them
✓ Carry one complete set of self-attested copies of all documents
✓ Wear formal attire – first impression matters
✓ Be prepared to discuss your hospitality knowledge and career goals
✓ Carry 2 recent passport-size photos
✓ Know your application details thoroughly
✓ Bring pen for filling/signing forms at venue
✓ Check website before walk-in date for any updates or changes
✓ Choose venue closest to your location

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Last Updated: January 22, 2026

For more details, visit www.irctc.com or call IRCTC West Zone office during office hours.